Toshiba Satellite Touchscreen Laptop

This is a note for anyone who is unfortunate enough to run into the same problem I did with the Toshiba Satellite P55t-A5202 touchscreen laptop.

Symptoms: After a month or two of flawless operation, the laptop suddenly fails to boot. The power button elicits absolutely no response. The battery light is on, but it glows amber and doesn’t flash. Nothing in the user guide covers this situation, because everything it talks about involves a flashing battery light. A call to technical support also yields nothing except perhaps a suggestion to leave the AC adapter plugged in for 24 hours while the battery charges. You note that, even after the hour or two it normally takes to charge the battery, the charging light is still on and the power button is still unresponsive.

Solution: If you close the laptop and turn it over, you will notice that on the bottom of the laptop, very near where the indicator lights are, there is a small pin hole. It looks just like the pin holes for other devices that require reset buttons. Stick a pin in it, push the button the hole leads to, and the orange light turns off. Suddenly your computer boots up like it always did and pretends like nothing happened.

The cause of this problem is probably an attempt on Toshiba’s part to be clever with the power system of their laptops; instead of letting a laptop die with a power surge, the laptop is equipped with something of a breaker. It can’t handle huge power surges like a lightning bolt, but it definitely gets flipped when a small one comes through the wire. Pushing the button resets that breaker and your computer comes to life again.

I am still a little angry about this. Toshiba should have had some sort of documentation on this feature. I believe it would be very easy for a college student like myself to run into this problem several times due to the frequent relocation of their computers for classes and coursework. I’m not entirely sure if I appreciate the feature, unless, of course, it saved my computer’s hardware from getting fried like the last computer I had.

Hope this helps someone.

Adam Nickle

About Adam Nickle

I'm a total nerd, intellectual explorer, number theory enthusiast, and computer science nut. I'll write about anything from math and programming to religion and science fiction, all of which play central roles in my life.
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5 Responses to Toshiba Satellite Touchscreen Laptop

  1. Slappyhamster says:

    You saved me a ton of aggravation and a trip to the repair shop. Thank you SOOOOOO much!

  2. Joanna says:

    thanks a million for this tip! I was beside myself because I hadn’t backed up my hard drive for awhile and the laptop would not power on! I went to Radio Shack to buy a new power cord, but that did nothing. I was sure that bad, expensive, time-consuming things were about to happen! but I stuck a slender needle in the tiny hole and it worked!!! in my case a blue indicator light was on and not the orange lights.

    I wondered if anyone else is having problems with the power cord not staying tightly connected to the port on the laptop. The connection has become very loose and sometimes no charging is occurring unless I hold it in place. Some of my USB ports are also too loose now. I bought this computer in October 2013.

  3. Claudia says:

    Thank you SOOOOOO much! This totally worked!! 😀

  4. Randy says:

    Thanks very much for your posting. It helped us too!

  5. Melissa says:

    Thank you!!!! This truly helped!!!!

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